AI for complex requirements

The best AI platform for complex knowledge

AI agents that truly understand your most demanding content. 95% accuracy. No hallucinations. No compromises.

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One platform. Every team.

Customer Support

Automation of L1 & L2 customer inquiries — from simple WISMO questions to complex technical issues that require deep product knowledge.

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Field Service

AI support for technicians in the field — processing complex technical documentation, circuit diagrams & diagnostic guides.

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Internal Support

AI-powered support for sales engineers, helping them find technical specs, configuration details, and competitive differentiators from product documentation in seconds.

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Pre-Sales

AI-powered support for sales engineers, helping them find technical specs, configuration details, and competitive differentiators from product documentation in seconds.

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After-Sales

Automation of maintenance & repair requests — from performing warranty checks to ordering spare parts.

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Leading companies trust us

Many innovative companies already rely on our experience and technology. Don’t just take our word for it—see how our customers are using octonomy to get real results.

Customer Story

Scaling Without Compromising Quality: How hepster reduces the burden on Customer Support with octonomy

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Customer Story

Knowledge on Demand: How Emons Spedition Makes Thousands of Pages of Regulations Accessible in Seconds

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At the core

Our Visual Cortex

The unique engine that sets octonomy apart.

Other AI systems

Extract text
Match keywords
Search FAQs

Visual Cortex

Understand document structure
Interpret tables, diagrams, images
Recognize relationships

AI that actually works

95%

Answer accuracy on complex documents

70%

Automation in customer service

65%

Technical inquiries automated

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Time to go-live

Why we are the right partner

See what sets octonomy apart from other AI solutions.

Productivity AI processes text.
Octonomy processes knowledge.

Whether you’re in Pre-Sales, Customer Service, or Field Engineering — everyone needs answers from complex documents. Conventional chatbots fail at this. octonomy doesn’t.

An AI that truly sees

Visual Cortex understands not just text — but structures, tables, diagrams, and relationships within your documents.

Intelligent agent orchestration

Chat, Voice, and Ops agents work together — across all channels and process steps.

Context instead of keywords

Intent-based answers tailored to the person, the request, and full conversation history.

Enterprise data protection

One-tenant-per-cluster architecture, ISO 27001/27701 certified.

The highest trust and security standards

Trust Center

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„With octonomy, we’ve reduced our customer support workload by 50%—without compromising on quality.“
Katja Fröhlich

Tech Leader IT&Digital Products @hepster
„octonomy turns every service technician into an expert – downtime is halved and costs are massively reduced.“
Dr. Yousef Farschtschi

Head IT & Digital, BPM, ISM, ERM @Prokon eG